| PetSafe HQ

PetSafe HQ Subscription Plans and Billing: Keeping Pets Safe and Connected

1 year ago

Hey PetSafe HQ Pack! Ready to explore how our subscription plans can turbocharge your pet’s safety? Let’s dive into the nitty-gritty of our plans, billing, and all the pawsome perks!

A Plan for Every Paw

In the world of PetSafe HQ, we’ve got a wide variety of subscription tiers to fit every pet’s needs – including our free option! From basic features to premium bells and whistles, each plan is designed to keep your furry friends safe and connected. Find these plans under “Subscription Plans” in your dashboard.

Pricing and Payments

All our plans are priced monthly and transparently displayed – no hidden fees, we promise! Payments are processed through Stripe, so it’s secure and hassle-free. Plus, you can convert your earned points into credits towards your subscription. Purr-fect, right?

Flexible Monthly Billing

Our subscription plans are as flexible as a cat in a sunbeam! We only do monthly billing, so you’re not locked into long-term commitments. Change your mind? No problem!

Easy Plan Changes

Whether your pets need more or less, upgrading, or downgrading tour plan is a walk in the park. Head over to the Billing Portal, make your changes, and enjoy pro-rated pricing. It’s all about giving you and your pet the freedom you deserve!

Cancellation and Free Trial

Currently, we don’t offer a free trial, however, you can cancel anytime in the Billing Portal. Your plan and benefits stick around until the end of the billing period, and there are no sneaky auto-renewals.

Exclusive Subscriber Benefits

Subscribing to PetSafe HQ is like giving your pet a VIP pass! Enjoy notifications for pet profile activities, complimentary replacement tags (subject to Subscription Plan Policy), and higher limits for various features. It’s like rolling out the red carpet for your pet’s safety!

Need Help with Billing?

Got billing questions? Our customer support team at support@petsafehq.com is ready to assist. We’re like your pet’s personal billing butler!

Ready to start your pet’s safety game? View our Subscription Plans and find the perfect fit for you and your family. Let’s keep those tails wagging safely with PetSafe HQ!

FAQs: Your Questions, Answered!

Q: Can I switch between plans easily?

A: Absolutely! You can switch between plans anytime in the Billing Portal, and your pricing will be adjusted accordingly.

Q: What happens if I cancel my subscription?

A: Your subscription remains active until the end of the current billing cycle. After that, it’s farewell, but only until you decide for it to come back!

Q: Are there any discounts for long-term subscribers?

A: Due to our Points System, we do not currently offer long-term discounts.

Q: How do I use my points to pay for my subscription?

A: It’s simple! Accumulate points through our rewards program and convert them into credits. These credits will automatically be applied to your next subscription payment.

Q: Are replacement tags included in all subscription plans?

A: Yes! All our paid subscription plans come with a certain number of free replacement tags. The number varies depending on the tier of your plan, ensuring you’re always covered.

Q: What type of notifications will I receive with my subscription?

A: You can receive notifications for various events such as when your pet’s tag is scanned, when their profile is viewed directly, when their code has been searched and even when your contact information has been viewed.